Privacy Policy for Tramore Holdings Sdn. Bhd.

Effective Date: 25 June 2025

Tramore Holdings Sdn. Bhd. (“we”, “us”, or “our”) is committed to protecting your personal data and privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with us via our website and services.

1. Collection of Personal Data

We may collect personal data directly from you or indirectly from third parties in the course of your dealings with us. The types of personal data we collect include but are not limited to:

  • Full name

  • Contact details (address, phone number, email address)

  • NRIC or Passport Number (if legally required)

  • Company details (if applicable)

  • Financial information (for billing and transaction purposes)

  • Any other personal data you voluntarily provide to us

We may also collect data automatically via our website, including IP address, browser type, pages visited, and cookies usage.

2. Purpose of Collecting Personal Data

Your personal data may be collected and processed for, but not limited to, the following purposes:

  • To verify your identity and manage your account with us

  • To provide services you have requested (e.g., company secretarial services, compliance services)

  • To process payments, invoices, and other related transactions

  • To communicate with you regarding services, updates, promotions, or events

  • To comply with legal and regulatory requirements

  • For internal administrative purposes

  • To improve our website, services, and customer experience

If you do not provide us with the required personal data, we may not be able to offer you certain services.

3. Disclosure of Personal Data

We may disclose your personal data to the following categories of third parties, where necessary:

  • Regulatory and government authorities (if required by law)

  • Our professional advisers, auditors, insurers, or legal representatives

  • Third-party service providers who assist us in operating our business (e.g., IT services, payment gateways, cloud storage)

  • Business partners or affiliates (where applicable and consented)

We will ensure that these third parties handle your personal data with strict confidentiality and comply with applicable data protection laws.

4. Data Security

We are committed to safeguarding your personal data against unauthorized access, disclosure, or misuse. Measures we have in place include:

  • Secure servers and networks

  • Data encryption protocols

  • Restricted access control for personal data

  • Regular security audits and staff training

However, while we strive to protect your data, we cannot guarantee absolute security over the internet.

5. Retention of Personal Data

We will retain your personal data for as long as necessary to fulfill the purpose for which it was collected and to comply with legal, regulatory, and internal policy requirements.

Once it is no longer necessary, your data will be securely deleted or anonymized.

6. Access and Correction Requests

Under the PDPA, you have the right to:

  • Request access to your personal data

  • Request correction of your personal data if it is inaccurate or incomplete

  • Withdraw your consent to our use of your personal data

To exercise your rights, please contact us in writing using the contact details below. Kindly allow 14 working days for processing.

7. Cookies and Website Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies via your browser settings, though this may affect the functionality of our site.

8. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Tramore Holdings Sdn. Bhd.
Lot 3A.02, Plaza Shell, 29 JLN Tunku Abdul Rahman, 88300 Kota Kinabalu, Sabah, Malaysia
Email: Tramoreholdings52@gmail.com
Phone: +60  16 522 6282